Refund & Cancellation Policy

We want every client to start their transformation with confidence. This Refund Policy explains how cancellations and refunds work for paid programs offered by Weight Loss Gurukul ("we", "us", "our"). This Policy is part of, and should be read with, our Terms & Conditions.

1. 7-day money-back guarantee

Paid programs are backed by a 7-day money-back guarantee starting from the day your program officially begins (your "Start Date"). If, within these 7 days, you decide the program is not the right fit, you can request a full refund — no awkward questions, no retention sales pitch.

2. Eligibility

• You requested the refund within 7 calendar days of your Start Date.
• You attended your onboarding consultation and at least one live session, so we know we genuinely tried to make it work for you.
• You complied with our Terms & Conditions (in particular, no recording or sharing of session content).

3. What is not refundable

• Free consultations — they have no fee to refund.
• Refund requests received after the 7-day window has passed.
• Programs where you have downloaded all proprietary materials within the first 7 days and then asked for a refund.
• Bank charges, payment-gateway fees and currency-conversion fees, where the processor does not return them to us.
• Any third-party purchases (e.g. mats, props, books) made via partner stores — those follow the partner's refund policy.

4. How to request a refund

Email hello@weightlossgurukul.com from the email address you used to enrol, with the subject line "Refund request — [Program name]". Include your full name, program start date, payment reference and a short note on why the program isn't working for you (this helps us improve).

5. Processing time

Once approved, refunds are initiated within 5 business days and credited back to the original payment method. Depending on your bank or card issuer, the amount may take an additional 5–10 business days to reflect in your account. International payments may take slightly longer.

6. Cancellations after the 7-day window

After the 7-day window we do not offer pro-rated refunds for unused sessions. However, in cases of medical emergencies, bereavement or documented hardship, we may at our discretion pause your program or offer a credit towards a future enrolment. Email us — we read every message and respond personally.

7. Programs we cancel

If we cancel a program before it begins (for example, if a teacher is unavailable and we cannot find a substitute), you receive a full refund or, at your choice, a credit for a future program of equal or lesser value.

8. Disputes & chargebacks

Please write to us first — we resolve almost every concern in a single email. Initiating a chargeback before contacting us slows down resolution and may delay your refund.

9. Changes to this Policy

We may update this Policy from time to time. The "Effective date" at the top tells you when. The Policy in force on the day you enrol is the one that applies to that enrolment.

10. Contact

Weight Loss Gurukul
Unit 101, Oxford Tower, 139 Old Airport Road, Kodihalli, HAL II Stage, Bangalore 560008, Karnataka, India
Email: hello@weightlossgurukul.com · Phone: +91 98864 73926